Frequently Asked Questions

What is Bagsort?

Bagsort is a short term storage service made available to travelers and offered by local partner businesses.

How does Bagsort work?

Using our smartphone-friendly website, you can enter your location and identify a nearby Bagsort location near you. You can therefore go to the designated location and securely deposit your luggage.

How far in advance should I make book my reservation?

Bookings can be made at anytime without prior notice.

Where can I find a Bagsort storage location?

You can find luggage drop-off location via our website.

How do I check the confirmation of my reservation?

When a reservation is completed you will receive a confirmation email with the booking number.

I lost the confirmation of my reservation, what do I do?

If you lose your confirmation email, contact Bagsort customer service.

How do I leave comments and evaluations of the service received at a storage location?

You will receive an email inviting you to make an assessment of the service received at the storage location you have chosen.

How much do I have to pay to store my luggage?

Fees are only $ 5.95 per bag for every 24 hours, and a one time handling fee of $ 3.00.

Are my luggage securely stored?

Single-use seals with a unique number are provided at no charge to secure all luggage. Your luggage will be stored safely in a locked space that is not accessible to the general public.

Can I cancel my reservation?

You may cancel your reservation at any time before check-in by accessing your account on the Bagsort website.

Is there a limit on the amount of bags I can store?

No, there is no limit on the number of bags!

Do you have a mobile application?

Yes, Bagsort will have a mobile app very soon! Stay tuned!

Technical problem?

If you have a technical problem, please contact customer service via

Can I go directly inside the storage location?

No, if you do not make a reservation via the Bagsort platform, your luggage will not be insured and the merchant will refuse to store your luggage.